
A-1 Automotive
Auto body shop in Lawrence, Kansas
0
0 Reviews
Do not take your car here, the owner does not know what customer service is. Blowing cigarette smoke in your face, will continue to argue with you after you have repeatedly said no to his extra services he wants to do just for an extra buck. This is an only cash and check business, I brought cash and the owner Tim “doesn’t know” if he has cash back to give me. Simply ridiculous and embarrassing to run a business like this, do better.
READ THIS REVIEW BEFORE TAKING YOUR VEHICLE HERE. THIS IS ALL 100% TRUE: It took MONTHS for them to complete repairs. The repairs to my transmission failed in a few weeks. It took them 6 weeks to complete the repairs on my vehicle for the second time. Then, the repairs failed after 20 hours. After 3 weeks of waiting for further repairs, I gave up and retrieved my vehicle to trade it in and buy a new one. At one point, I was unable to reach anyone by phone for days on end. The owner REFUSED to give me a timeline, and even YELLED AND CUSSED at me at one point for asking. My vehicle sat in his lot untouched for OVER A MONTH. I called another time and no one seemed to know that my vehicle was even there to be repaired. THEY BROKE MY RUNNING BOARD AND DENIED IT. These guys just honestly don’t care. They are unprofessional, rude, and probably the worst mechanics in Lawrence in terms of performance and customer service. In all, I think Tim (the owner) gave me 10-15 excuses for why he couldn’t complete any repairs in a reasonable timeline. This place is a joke, go anywhere else.
Took him over 8 months to rebuild a transmission and it's been 4 months and I still can't get my leak fixed do not go there