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Ben Y.

May 24, 2023

This shop did the repair on my Mazda 3 earlier this summer. When I picked up the car, the top corners of the display screen on the dash had been damaged. Their staff took a picture of the dash when I dropped off the car. In that picture, it is clear that there was no damage to the display screen when I dropped off the car. So it was clearly damaged while the car was in their care. The two attached images are from the day it was dropped off and the day I picked up the car. I asked them to fix the screen since it was caused by their staff but they refused. I expected them to take responsibility and do the right thing. Now I'm stuck with a damaged display screen with no recourse to get the shop to repair it. This business has no integrity and should be ashamed of the way they handled this situation.