Briggs Autobody Of Lawrence
Auto body shop in Lane, Kansas
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Changed to 1 star. I brought my car there in May '21 due to my passenger front wheel was damaged. It took days before I knew what was happening, they changed stories and I was made to fell like an annoyance for asking for an update. Now I'm in the shop again because they never put the undershielding back on so all the wiring that wasn't tucked properly is now damaged. $200 for the tow off the highway, $400 for repairs and waiting until September before I can get a new shield due to backorder. I know the shield was there because when I had garage access I worked on the vehicle myself. I only went there because I now live in an apartment and Free State was booked, I'll never make that mistake again! $500 I gave just for me to spend another $600 due to lazy negligence. As a single father this is not an expenditure I can afford and my frustration and anger are immense and cannot fully be expressed!
Took my car in to get an estimate in May and was told they couldn't get to it until July, I said fine and waited. August came and I hadn't heard anything so I called them and I was apparently never put on their schedule
So wonderfully helpful, knowledgeable and kind. Friendly.