Tires Plus
Auto body shop in Kansas City, Kansas
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Reply from the business:
Nov 24, 2023Hello Mikha'el, please feel free to email us at socialcare@bfrc.com with your contact information, invoice number from service, and full details of your visit/concerns. This way, we can assist with addressing them. We look forward to assisting you, and appreciate you choosing Firestone for your automotive needs. ^Nicholas
Excellent job from setting up appointment and letting us know about an upcoming sale, saving us money. To getting our tires put on in a timely manner, even put air in the tires...lol!!! Just kidding, but they really did an A+ job!!!
They put the plus in tires plus; they were able to get me in and out in 90 minutes for front brakes. That's pads and rotors. The price was reasonable under the national average when you do a Google search. Customer service and product knowledge were on point, and instead of trying to gouge you, they show you options available on the computer.
Don't go here. They will not honor a warranty on their work or parts. Been a long time customer. Then had a warranty issue and they screwed me over. Stuck with a vehicle with bad breaks. Thanks for your dishonesty. BBB getting a call. Don't shop here. Save your money. Go to real Mechanics.
Prices a little bit high ?
Reply from the business:
Aug 24, 2023Hello there, We'd like to ensure that any concerns you have are addressed by the appropriate team. Would you please, email us at socialcare@bfrc.com with the details of your visit, the store, and your contact information? We value you as a Tires Plus, and we hope to receive your email soon. ^Cali
Had my van here for an alignment, got it back and steering wheel wasn't straight. Took it back and once again they assured me the steering wheel was straight. It was still way off after second time. Could go back again due to having 1 year warranty but don't want to waste my time anymore. I'll take it to somebody that knows what their doing. They try to way overcharge you for repairs. Your better off going to the dealership for what they charge for repairs for higher quality work at Probably a better price.
Fixed my tire quickly
Reply from the business:
Aug 24, 2023Hi Michael, we are so happy to hear that you had five-star experience during your visit! Thank you for choosing Tires Plus for all your auto care needs. ^Brendan