Maaco Auto Body Shop & Painting

Auto body shop in Kansas City, Kansas

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23 Reviews and Ratings
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Eb Gene

May 17, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Very unprofessional. Told me the bucks tops there! Had my vehicle for 2 weeks still not done. Changed amounts and blamed co worker. Would not give me superior number. Mike assured me car would be painted yesterday. Jeff says today he can’t assure me anything. Shut them down. They have over 100 cars for no reason on there lot. Update: now the paint is chipping 5/2024

Reply from the business:

May 24, 2022

Hi, this is never the experience you should expect from Maaco. As America's #1 auto paint and collision repair provider, you should always expect the most professional service from our team. We'd appreciate an opportunity to restore your confidence in us. Please reach out to us at customerservicemaaco@maaco.com or 1-800-523-1180 so that we can assist you. Thank you.

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Micheal Moreno

Feb 24, 2024

StarStarStarStarStar

I had a really good experience with this Maaco. I had pulled too far into a parking spot with a steep hill in front of it and wound up tearing my front bumper off. When I went to Maaco, they took a lot of pictures of my bumper to make sure that they would be able to give me an accurate estimate. During my bumper repair, they kept me informed of the things that they found along the way. Even telling me that they found a rusted bolt on my transmission mount and replaced and tightened it because it was the right thing to do. I would definitely recommend this place to anyone that needs body repair done for their vehicle

Reply from the business:

Feb 24, 2024

Thanks for taking the time to leave us a positive review, Micheal! Your feedback means a lot to us at Maaco Auto Body Shop & Painting, and we're glad you're satisfied with the work done on your vehicle.

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Floetic Nette

Sep 24, 2023

StarStarStarStarStar

Matt was great !!! He was very polite and helpful !! Matt went above and beyond to make sure that he got my cars issues resolved !!

Reply from the business:

Sep 24, 2023

Thanks for sharing your positive experience, Floetic! We strive to be the best in the business, and we're glad to hear we accomplished that goal.

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Charles Kennedy

Aug 24, 2023

StarStarStarStarStar

SOMEOME KEYED MY TRUCK AT THE MALL...MAACO ON TROOST REPAIRED AND PAINTED IT ON TIME AND INSURANCE QUOTE PRICE..GREAT JOB. THANKS

Reply from the business:

Aug 24, 2023

Thanks for the positive feedback, Charles. We're happy to hear you had a great experience at Maaco Auto Body Shop & Painting!

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Sarah Simmons

Jun 24, 2023

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My car gas filter door was damaged by a ROADSIDE SERVICE, so I have to replace it. Order it from Kia Dealership were i purchased my brand new car from (2021), they don't have a body shop. That's another story. So I took this small part to MAACO , he said he would have to paint my WHOLE SUV in order to paint this small car part. That's a BIG NOOOO. SERVICE guy was ???

Reply from the business:

Jun 24, 2023

Thank you for the opportunity to paint your part. Not sure what the miscommunication was but yes, Maaco can paint parts something like that would be about 150. Please give the store a call back to set this up for you.

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Eric Schwager

Jun 24, 2023

StarStarStarStarStar

Quick professional service and friendly service, I recommend this business hands down!

Reply from the business:

Jun 24, 2023

Hi, Eric! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!

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Tara Petty

May 24, 2023

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This Maaco is horrible. Was quoted 1 week for a paint job. By the time it's finally ready for pick up nearly 3 weeks later, I arrive only to see they painted it the wrong color. Tried to talk me into settling for their mistake and keeping it that color. Was offered a top coat for free, but still paid more than what I was originally quoted to begin with. 0/10 would not recommend.

Reply from the business:

May 24, 2023

Thanks for your feedback, Tara. We're sorry to hear you had this experience with us at Maaco Auto Body Shop & Painting. Please contact us at (816) 673-2879 so we can work with you to resolve this issue.

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Gerald Abram

May 24, 2023

StarStarStarStarStar

Maaco painted my car beautifully! Everyone that stops to look at my car thinks it is a Custom paint job that would have cost me much more money than it actually did. Thank you again Maaco and nothing but Props to the Brother that actually sprayed it. Sincerely Big Gerald Abram!

Reply from the business:

May 24, 2023

Thanks for the positive feedback, Gerald. We're happy to hear you had a great experience at Maaco Auto Body Shop & Painting!

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Bryana McCann

May 24, 2023

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The most absolute, unprofessional experience I have EVER had. I highly DO not recommend anyone wasting their time. I called 10 + times to get a job done that they did not get done.

Reply from the business:

May 24, 2023

Thanks for your feedback, Bryana. We're sorry to hear you had this experience with us at Maaco Auto Body Shop & Painting. Please contact us at (816) 673-2879 so we can work with you to resolve this issue.

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James Carl

May 24, 2023

StarStarStarStarStar

Usually I don’t take the time to write reviews but I just wanted to say Nate was extremely helpful and super friendly he said they don’t do estimates over the phone, but he said he understood my situation and was willing to help, once I get my transmission fixed I’ll be taking my car there for a new paint job!

Reply from the business:

May 24, 2023

Thanks for taking the time to leave us a positive review, James! Your feedback means a lot to us at Maaco Auto Body Shop & Painting, and we're glad you're satisfied with the work done on your vehicle.