Meineke Car Care Center
Auto body shop in Hutchinson, Kansas
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New customer, told the guy my name (Sam) and he writes Samantha, clearly a 38 year old man there with his teenage children, wife not present. When I get their estimate I notice the name, ask the guy if this is a joke? Said it was a glitch, seems odd but whatever. Additionally, they broke my glove box when checking my cabin air filter, won’t stay shut. I’ll be contacting them her shortly on this.
Reply from the business:
Feb 25, 2024Hi, Sam. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (620) 860-0949 so we can support you in resolving this issue.
I needed an oil change and windshield fluid refilled and they got me and my daughter in and out. Very nice people and even held doors open for us!
Reply from the business:
Feb 25, 2024Our car care professionals are all about building trust and confidence. We're glad to hear about the great experience you had with our team. Thank you for sharing your experience, Taelyn.
Being a single mom it is imperative I have a reliable vehicle. Mitch and his team always take care of me as if I were family. My kids safety is important to them and they are always able to apply some kind of coupon or discount for me. They let me know what is necessary for my vehicle and which things can wait. As long as management and workmanship remain the same I won’t go anywhere else for my car care needs.
Reply from the business:
Feb 25, 2024Hi, Jennifer! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!
Made an online appointment. Got in the same day. The mechanic's were all personable and kind & the wait time was 30min. Just like they said. They do a great job. Thank you- Lesli Rogers
Reply from the business:
Feb 25, 2024Our car care professionals are all about building trust and confidence. We're glad to hear about the great experience you had with our team. Thank you for sharing your experience, Lesli.
I bring my company truck here for routine maintenance and Mitch and his guys always get things taken care of! I recently switched my personal vehicles to here also and they are fair, quick and do a fantastic job! S.Neal is an awesome technician and always gives great feedback! Thanks guys!
Reply from the business:
Mar 25, 2024Thank you for the review, Aaron! We're glad to hear you had an easy and seamless experience. We're here to take all the stress out of auto services.
Excellent service and great customer service skills ! I always feel confident after they perform any mechanical work for my company car 🚙
Reply from the business:
Jul 25, 2023Hi, Juanita! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!
I was able to schedule online and they had the car serviced quickly.
Reply from the business:
May 25, 2022Thanks for taking the time to leave us a positive review, Jerry! Your feedback means a lot to us at Meineke Car Care Center, and we're glad you're satisfied with the work done on your vehicle.
I hate being pestered for surveys. I received 2 texts asking me to do this. So, here it is.
Reply from the business:
Feb 25, 2024Thank you for your feedback, Zapper. We always strive to provide a 5 star experience, and we're sorry we fell short this time. We appreciate you letting us know where we need to improve, and we hope we can serve you better next time!
Reply from the business:
Jan 25, 2024Thanks for taking the time to leave us a positive rating, Ryan!
The people at meineke are great.