Recently needed collision repairs done and selected CARSTAR. Have to say they made the whole process easy from start to finish. Quick estimate on repair cost. They worked closely with my insurance company. Kept me informed all thru the process. I was pleased with the quality of their work and the warranty they provide. Plus they are just really nice people.

Wonderful, easy experience. Eric and everyone there were always professional, courteous, and willing to answer any and all questions. Wonderful customer service and they did a fantastic job on my repairs. Thanks for everything!

Estoy muy satisfecho con el gran servicio q se me dio y un excelente trabajo De Eric y José q se esmeraron por hacer un verdadero servicio q sobre paso mis expectativas en todos los aspectos ,I just want to thank ERIC and JOSE for the great job they done Im so happy with the outcome,,I m sure they went beyond their work I will recommend this place to have your car fix the customer service is wonderful

I've heard all lovely things about car repairs here, but I can't say the same for the saga I'm currently still in. My car was damaged October 2. They weren't able to start repairs until mid-November, so I signed the form verifying the date of repairs and waited a month and a half. I called the day before the scheduled repair date, and was told that the appointment was actually for the 6th and not the 16th. I hadn't received a call either time (they called the day before my estimate, so I assumed they would also call before repairs), so I was unaware I had the date wrong. They called me back a couple hours later asking me to bring my car in on the 27th, as the technicians were behind. I brought my car in on the 27th, with an estimated completion date of December 20. I was hoping to have my car back in time to travel for Christmas, but the completion date was pushed back to the 22nd, then on the 22nd I received a call that it wasn't done yet, and that maybe it would be ready the following week. I was able to pick up my car on December 29th (yesterday), though I still need to bring it back next week for one more part they haven't received yet. I opened the trunk this morning, and realized the plastic mat on the floor is missing (I assume they removed it to clean it, and hopefully it's drying somewhere in the shop). I also noticed a rattling in my trunk door, and bits of safety glass fall out of the door panel when I close it. None of my windows were broken when my car was damaged, so I'm unsure where they came from, or why they're inside my trunk door. I know scheduling is difficult and miscommunication is common, but this exchange is starting to wear on me. I want to give as much grace as I can, but at this point I'm tired. I dearly hope this is an anomalous occurrence, and that other patrons have the pleasant experiences I hear of. I hope all will be fully amended next week, and I can finally stop worrying about the intact-ness of my car.

We loved using Car Star!! Eric the manager was very kind and informative about the repairs our car needed. The shop does a great job of communicating while your car is in the shop. The repairs looked amazing and we LOVED our whole experience.

It took from Oct 3rd 2023 to Dec 15, 2023 to get my 2017 Camry back a second time! The first being Nov 23rd( not fixed) and it broke down on the infamously dangerous 63rd Prospect on December the 16th, 2023- Over $13,411.85 has been paid to Carstar this far! *=<>~#!

I highly recommend them! Had body repair done. They are caring and professional. Car looks great. Had to take a cab to pick up my car after work was done, it was half hour late picking me up and CarStar was closing. The owner waited for me to get there.

Ask your insurance company to recommend someone else. My husband was threatened and surrounded by their employees. He was upset and said the f word because they wouldn't honor the warranty. We got the car back from them a month ago.