Caliber Collision
Auto body shop in Haddam, Kansas
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The lady/ boss is one of the rudest people I have ever came in contact with Don’t use them!
Reply from the business:
Apr 24, 2024Hi Nancy. Thank you for reaching out to Caliber Collision. We are happy to hear about your recent experience at this location. We will be sure to share your kudos with our team!
Reply from the business:
Apr 24, 2024Maryann, thank you for the fantastic review! We truly appreciate you taking the time and are very happy to see we could provide a great experience for you. Have a wonderful day!
Disappointing Experience with Caliber Collision Rating: 1/5 My experience with Caliber Collision was extremely disappointing and frustrating. Firstly, the repair process for my car took significantly longer than initially estimated, stretching over a month beyond the expected timeframe.Upon finally receiving my vehicle, I was dismayed to find that the work was not completed satisfactorily. The car was riddled with numerous marks and imperfections, indicating that much more needed to be done. Additionally, the cleanliness of the vehicle was severely lacking. It was covered in dust and had visible remnants of paint and spray, which is unacceptable for a supposedly finished repair job.To add to the list of issues, I discovered that my washer fluid was not functioning properly, as water was not coming out as it should. This further highlights the lack of attention to detail and quality control at Caliber Collision.Overall, I am deeply dissatisfied with the service provided by Caliber Collision. The extended delay, subpar workmanship, and lack of cleanliness demonstrate a failure to meet even the most basic standards of professionalism and customer care. I would strongly advise against using their services in the future.
Reply from the business:
Apr 24, 2024Thank you for letting us know. We strive to make the repair process as easy to navigate as possible. It sounds like we missed the mark here and ask that you contact us at communitymanager@calibercollision.com to help make it right.
The best repair job. Looks better now than before.
Reply from the business:
Apr 24, 2024We are glad you noticed, lee! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Great service and repair!
WOW!!! Jade, Harrison, Samantha, AJ, James, Devan, Anthony, and Julio were great! (Yes, I had the pleasure of meeting them all) The ENTIRE team went above and beyond in helping me through this unfamiliar (to me) process. They were quick to answer questions, provided guidance when needed, and did an excellent job on the bodywork. To take it a step further, my car was detailed and returned to me looking better than the day I bought it. I would recommend the Shawnee Caliber Collision shop to anyone in need of service. Top marks all around!
Reply from the business:
Mar 24, 2024Jared, we are thrilled to hear that our team took excellent care of you and your vehicle repairs from start to finish! Thank you for the phenomenal review. We hope you enjoy the rest of your day!
I'm so glad I went to Caliber Collision. The work was done right and ahead of schedule. The people are friendly and helpful. Altogether a very professional experience.
Reply from the business:
Mar 24, 2024Caliber Collision is committed to our purpose of Restoring the Rhythm of Your Life® every day. Glad you hear your car was fixed ahead of schedule and you are back on the road Marcia.
Awful experience.
Reply from the business:
Jan 24, 2024We pride ourselves on providing first-class customer service, and want to apologize. If you would like to share any additional details about your experience, please contact us via email at communitymanager@calibercollision.com.