Maaco Auto Body Shop & Painting

Auto body shop in Grenola, Kansas

3.5
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34 Reviews and Ratings
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Leeann Juncker

May 21, 2024

StarStarStarStarStar

I very pleased with the paint job and the customer service. I will gladly recommend Maaco to family and friends.

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Forrest Roudebush

May 10, 2024

StarStarStarStarStar

Quick and on time!

Reply from the business:

May 17, 2024

Hi, Forrest! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!

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cori hendrickson

Apr 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

If I could give negative stars, I would. Maaco is the shadiest business I have ever come across in my life. I can’t stress this enough…DO NOT take your vehicle there!! My story: The “estimator” & I discussed everything I wanted done. The price turned out to be $9300. When I went to pick it up, I noticed a substantial amount of the work was not done. They charged me an additional amount bringing the total to $10,000. (Keep in mind, I’d already paid for this work as part of the $9,300). So when I go to pick up for the 2nd time, there was still $2,500 worth of work. The GM said that it wasnt in the quote. I showed him the texts between the guy in the shop that showed what I wanted and the guy saying he had put it into the quote. The “estimator” will straight up lie to your face. I even had a phone call recording where the shop guy said “yes I talked to the estimator and I put it in the quote”. None of that mattered to the GM. They even have cameras there. I suggested he watch the footage to see that his “estimator” was lying but he refused. My truck was in there from September all the way through mid December. I had to go there 8-9 times because no one in the shop communicates. The whole process was a nightmare & taking my truck to them was the most costly bad decision I have ever made in my life. DONT DO IT!!! I took them to court but sadly lost because they made me sign some paper saying everything was good BEFORE they had completed all the work.

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Bobby Beilfuss

Apr 24, 2024

StarStarEmpty StarEmpty StarEmpty Star

I called them after a wreck, asking if I could bring in my own Amazon parts to have them put them on and they said it was OK. After I got there, the guy behind the desk was angry that I brought my own parts and I explained to him that I called and someone said it was OK that I do that. After that, he said he would get back to me in about a week and a half to two weeks with a price estimate on what the repair would be two weeks ago by and I get no phone calls so I called them and they said they haven’t looked at it yet and they’re waiting on another customer to get done so he lied to me in the first place, and then he said it would probably be another week before I get an answer. I called back after a week and he said they just got it on the machine and gonna give me a call back in a few days. then I finally get a price estimate and they call back and say it would be about couple weeks before I get it all repaired and then about two months later it’s done. So they take 2 to 3 months to repair and an estimate and lie about the time estimates. You can go there, but don’t expect their estimates on time to be accurate give or take a couple of months

Reply from the business:

Apr 24, 2024

Hi Bobby, we're sorry to hear about your experience at Maaco Auto Body Shop & Painting. Please call us at (913) 624-1347 so we can make this right.

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Phillip Dardon

Apr 24, 2024

StarStarStarStarStar

Great service, great pricing, friendly atmosphere

Reply from the business:

Apr 26, 2024

Hi Phillip, thank you so much for the positive review! We're glad you had a great experience at Maaco Auto Body Shop & Painting. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.

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bill hart

Apr 24, 2024

StarStarStarStarStar

Had a very good experience with Maaco. They did exactly as they said they would. The finished paint job looks good. They cut out rust on my 2013 Silverado rear fenders and it looks brand new. The manager was all business but polite and professional. Would recommend all you Silverado owners that have rust, all the '13s do, to take it to Maaco before you go anywhere else.

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lori lackey

Apr 24, 2024

StarStarStarStarStar

Reply from the business:

Apr 26, 2024

Hi, lori! Thanks for the wonderful review! We're glad to hear you had a great experience with us.

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Ron Barnes

Apr 24, 2024

StarStarStarStarStar

I brought my 1995 Jeep Wrangler in and these guys did a great job. They fixed everything that needed to be fixed and did a great job on the color change (from White to Bikini Pearl). Brian (the manger) did a fantastic job keeping me updated and providing me with a realistic timeframe plus laying everything out upfront on what the scope of work would be and the costs. Would definitely recommend them and would not hesitate on going back to them in the future.

Reply from the business:

May 3, 2024

Hi Ron, thank you so much for the positive review! We're glad you had a great experience at Maaco Auto Body Shop & Painting. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.

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Mphatso Ezala

Apr 24, 2024

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Really read the reviews. I wish I did before I brought my car in. THE WORST PAINT JOB EVER. The paint does not match at all. my car looks worse than it was before. They did not replace the bumper as it was supposed to be replaced and I think they used the old bumper to repair my vehicle. Please avoid this company. Trust me you will regret it.

Reply from the business:

Nov 24, 2023

Hi, Mphatso. We strive to always provide a positive experience for our customers at Maaco Auto Body Shop & Painting, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please give us a call at (913) 624-1347 so we can support you in resolving this issue.

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Justus Pumphrey

Mar 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

HORRIBLE job. My door color doesn’t even match the rest of my car. They even denied to fix it!

Reply from the business:

Apr 24, 2024

Hi Justus, we're sorry to hear about your experience at Maaco Auto Body Shop & Painting. Please call us at (913) 624-1347 so we can make this right.