Eddy's Body Shop

Auto body shop in Greenwich, Kansas

4
StarStarStarStarEmpty Star
42 Reviews and Ratings
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Alexander Earles

May 25, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

“I WOULD NOT RECOMMEND!” I took my vehicle in for (Paint-less Dent repair) for Hail Damage. I got my car back with my start button cover and frame broken off. They were not up front about it. They tried to hide it. My car had clearly been rummaged through. They got into my personal stuff they had no reason to be in; including my sunglasses holder like why?! They took down my service dog’s tether. They had no reason to take that down, they should’ve put it back how they found it. My stuff was strung around the backseat. Which had been all organized and in my trunk when I dropped my vehicle off. All the windows had residue smeared all over; looked like they used a dirty towel/ cloth to wipe it down. I’m VERY DISAPPOINTED The Irony is someone told me not to use Eddy’s and I stuck up for their business. Then I get horrible service! I will Definitely go somewhere else in the future!

Reply from the business:

May 25, 2023

Apologies about the impression that you were left with. Paintless dent repair is minimally invasive to the vehicle. That being said often times we have to remove and re-install trim panels for access. Anything moved in your vehicle would have been with the intention of accomplishing the repair process. The fault is with us, that it was not successfully explained prior to the repair. The start button cover has already been ordered for replacement. We will reach out when it comes in, if you would discuss this further we can at that time. We appreciate your honest feedback and will strive to do better in the future.

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Mandy Sater

May 25, 2023

StarStarStarStarStar

Wanted to add to previous review, Just picked up my car as always looks wonderful great job!! David was great to work with,

Reply from the business:

May 25, 2023

Thank you for choosing us again and sharing your experience! We appreciate your business!

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Timothy Smay

May 25, 2023

StarStarStarStarStar

Reply from the business:

May 25, 2023

We are happy that we have earned your 5 star rating. Thank you!

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song qiaoji

May 25, 2023

StarStarStarStarStar

Reply from the business:

May 25, 2023

We strive to meet your expectations by providing you with the best possible service. Thank you for your business!

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Rachel Rodriguez

May 25, 2023

StarStarStarStarStar

Great customer service. They are fast and efficient at their jobs!

Reply from the business:

May 25, 2023

Thank you for sharing your experience with us. Our customers satisfaction is very important to us!

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Madison Peterson

May 25, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

SAVE YOUR MONEY AND GO ELSEWHERE! This shop does not care about the safety of their customers, they have improperly installed parts on my vehicle not once but twice! I drive with my baby in the car and I am horrified in the service here. The team members that work here are unprincipled. Please take your money to a local shop, like Best Body shop, who actually cares about the customers and safety is their top priority! Eddys Body shop should be shut down.

Reply from the business:

May 25, 2023

We’re sorry to hear that our service did not meet expectations. We would appreciate the opportunity to discuss your concerns further. Our customer satisfaction is important to us. Please give us a call at your earliest convenience.

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Debbie Binford

May 25, 2023

StarStarStarStarStar

I accidentally backed my 2021 Rav4 Hybrid out of the garage before the garage door cleared my antenna, and prior to that, the wind caught a door of a pickup parked next to me, making two gouges in my rider’s door. I took my car to Eddy’s Body Shop and got an estimate from David. They repaired all the damages to “like new”condition. Very pleased with the workmanship! Definitely recommend their shop.

Reply from the business:

May 25, 2023

We appreciate your recommendation Debbie! We are so happy to learn of your satisfaction.

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Nicholas S

May 25, 2023

StarStarStarStarStar

Not the friendliest staff but the work is high quality.

Reply from the business:

May 25, 2023

Thank you, we appreciate your feedback! Providing an excellent repair experience is what we strive for, we will take your words into advisement as we continue to improve.

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James Jones

May 25, 2023

StarStarStarStarStar

They do what they promise. There are so many shabby companies around, but this place is the real deal.

Reply from the business:

May 25, 2023

Thank you very much James! We appreciate your wonderful review.

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Lisa Snyder

May 25, 2023

StarStarStarStarStar

Reply from the business:

May 25, 2023

Thank you Lisa for taking the time to leave your review!