My window stopped working in the open position with -4 degree temps outside and over 100 miles from home. A quick google search showed Midwest was only a mile or two away so I gave them a call to see if they could help. I was greeted with the friendliest staff that went above and beyond to help resolve my window situation quickly! My drive home was nice and warm thanks to your team! Just a few highlights: - Problem was diagnosed within minutes of my arrival. - Parts were located and obtained within 15 minutes - Labor was quick and efficient From start to finish my window was fixed within an hour! I am incredibly grateful, much thanks!