I have used pools 3 different times now so I am very disappointed about what I heard they did to my insurance company. They charged fees that were uncalled for double the normal storage fees, a gate fee when there is not one gate on the property administrative fees that were at least double what they should have been. So I guarantee this will be the last time I will use them. My insurance agent said he has worked with them before and never had a problem till now. My husband and I both feel if they are going to rip off the insurance company then who else will the rip off so I will never use them or recommend them to anyone again. It's sad that things have changed in this way.