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Strickland Brothers 10 Minute Oil Change

Auto body shop in Garland, Kansas

4.5
StarStarStarStarHalf Star
42 Reviews and Ratings
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Angie Trim

Nov 25, 2023

StarStarStarStarStar

Polite young men working there. Fast and convenient!

Reply from the business:

Nov 25, 2023

Angie , we want to express our gratitude for the time you took to share your review. Your feedback means a lot to us as we continuously aim to deliver the best possible customer service. Thank you sincerely for acknowledging our efforts and for your kind words. We eagerly anticipate your next visit and the opportunity to serve you again.

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Austin Schafer

Nov 25, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

**DO NOT GO HERE** Unless you want your oil pan stripped out. They over tighted my drain plug and it ruined my oil pan and they refused to fix it. Horrible customer service buyer beware. UPDATE: You can no longer bring in your own oil. Wasted a trip to Fort Scott

Reply from the business:

May 25, 2023

We want to thank you for reaching out and sharing your concerns about your visit to our shop. We appreciate that you took the time to bring in your vehicle into for our regional trainer to personally take a look at. We're sorry that we weren't able to come to a satisfactory resolution and we do hope that you give us another shot when it comes time for your next oil change.

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William Uhler

Nov 25, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

I have a skid plate on the front of my truck that you got to take off to get to the oil filter and when I checked it the next day two bolts where loss one was cross threaded and one was missing . That's is not the kind of Service I pay for very disappointed might not go back there again

Reply from the business:

Nov 25, 2023

Your honest feedback is greatly appreciated, William. Please accept our sincere apologies that your experience did not meet expectations. We would love to learn more about your visit and what we can do to earn your loyalty. Please feel free to reach out to us via phone or text at 828-270-7942, or you can also contact us by email at customerrelations@sboilchange.com. We're committed to making improvements based on your feedback, and we look forward to assisting you further.

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Darren Mccolm

Nov 25, 2023

StarStarStarStarStar

Reply from the business:

Nov 25, 2023

That's fantastic to hear, Darren! Keeping our customers happy is always our top priority, and we're thrilled that we achieved that with you. Thank you for your awesome rating! Take care, and we hope you have a truly fantastic day ahead!

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linda her

Nov 25, 2023

StarStarStarStarEmpty Star

Fast, quick, and easy

Reply from the business:

Nov 25, 2023

Thank you for the kind words, Linda! We truly appreciate the positive feedback about our crew's exceptional performance. We're thrilled to know that we hit it out of the park for you. We can't wait to welcome you back and make your next experience even more remarkable. Have a fantastic day ahead!

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Kim Peery

Oct 25, 2023

StarStarStarStarEmpty Star

Very friendly staff, quick service.

Reply from the business:

Oct 25, 2023

Kim , we want to express our gratitude for the time you took to share your review. Your feedback means a lot to us as we continuously aim to deliver the best possible customer service. Thank you sincerely for acknowledging our efforts and for your kind words. We eagerly anticipate your next visit and the opportunity to serve you again.

Google
Rebelle Hart

Oct 25, 2023

StarStarStarStarStar

Always great, only place I go for an oil change!

Reply from the business:

May 25, 2022

Thank you so much for the excellent review! We are so happy you had a positive experience with us and appreciate you taking the time to share your feedback. Have a wonderful day!

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jean solomonson

Oct 25, 2023

StarStarStarStarStar

My hubby usually takes my car in for service, but was unavailable and my car was telling me it needed oil!!!! The staff were friendly and the work was done efficiently and quickly. My car purred like a kitten all the way home.

Reply from the business:

Oct 25, 2023

Thank you for leaving us such a great review, Jean! We always strive to provide an exceptional customer experience, so we are very pleased to hear that was reflected during your last visit. Thank you again for your feedback, and we look forward to seeing you for future visits.

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Kara Koester

Sep 25, 2023

StarStarStarStarStar

Reply from the business:

Sep 25, 2023

That's fantastic to hear, Kara! Keeping our customers happy is always our top priority, and we're thrilled that we achieved that with you. Thank you for your awesome rating! Take care, and we hope you have a truly fantastic day ahead!

Google
Angie Barnes

Sep 25, 2023

StarStarStarStarStar

Reply from the business:

Sep 25, 2023

That's fantastic to hear, Angie! Keeping our customers happy is always our top priority, and we're thrilled that we achieved that with you. Thank you for your awesome rating! Take care, and we hope you have a truly fantastic day ahead!

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