Rusty Eck Collision Repair Center
Auto body shop in Freeport, Kansas
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They did an amazing job on repairs on my 2012 dodge challenger.
Reply from the business:
May 23, 2024Hi Ray, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
People at Rusty Eck are friendly and professional. They take time to do a thorough estimate with reasonable price. I had body work done here before, and the result was exceptional 👌
Reply from the business:
May 10, 2024Hi Anh, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Reply from the business:
Apr 24, 2024Hi Kelly, thank you for the 5-star rating! We do hope we can be of assistance in the future. Take care!
The work was done early and perfectly. Everyone I dealt with was friendly and helpful. And my car looked brand new when I got it back. They gave it a good cleaning. They kept me informed during the whole process. I would highly recommend them!
Reply from the business:
Feb 24, 2024Hello Stephanie, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!
Reply from the business:
Feb 24, 2024Hi Salvador, thank you for the wonderful star rating! Please don't hesitate to reach out to us if there's anything more we can do!
Total clusterf*** ** as much as I appreciate the idea of you wanting to make this right, you had an opportunity to fix the problems after the first time they said it was complete and was VERY EVIDENT the work wasn't done. I'm taking it to another shop to get it done correctly now. And your shops excuse of we didn't talk about stuff doesn't fly when even the insurance company was in on the conversation. I know people make mistakes but your shop made it very clear they really don't care if it's repaired completly or right, they just want paid. At least that was my impression.
Reply from the business:
Jan 24, 2024Hi Bill, it's upsetting to hear that your experience was anything but stellar. We would like the opportunity to make this up to you. Please contact our manager at (316)689-4484 so we can make your experience a positive one.
Needed something that took two seconds and was on hold for an hour think they closed the store while I was on hold.
Reply from the business:
Jan 24, 2024Hi there, we regret to hear that your experience with us was not a more positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (316)689-4484 so we can work towards a resolution.
Very friendly, did the estimate quickly
Reply from the business:
Nov 24, 2023Hi Sandy, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
Exceeded expectations. Friendly staff. Great communication and transparency regarding repairs.