
Pony Express Auto
Auto body shop in Frankfort, Kansas
0
0 Reviews
To sum up I was overcharged, poor quality of work, and negligent. Let me explain why. I took my car to them due to it dying when I put it into gear and turn the wheel. They had it from June 30th-july 10th. I had to call them myself twice to get an update. No attempt to even call me. I called them the 6th and the guy said that he cleaned the battery cables and throttle body but hasn't started it yet and asked me to remind him what is going on. I told him thinking it is odd he doesn't remember and went straight to cleaning instead of turning it on. He then says he will start it up and see whats going on and call me back. Didn't get a call so I called him again the 10th to get an update he says to me that he drove it around the block a couple times and seems to be fine now. I made sure to ask if he did anything else to it other then the battery cables and throttle body cleaning he said no. So I went to pick it up and got charged $168. When I got home I popped the hood and those battery cables did not look clean to me and my mom said they where worse underneath(I couldn't see myself due to being 8 months pregnant). I went back after calling multiple times to get some of my money back cause I definitely got over charged and all he could do for me is give me a free oil change when I need another. But if he can't even properly clean battery cables why would I have him change my oil. Well yesterday my car once again died when I put it into gear and turned the wheel hasn't even been a month. I am definitely not happy with them and do not recommend going to them for anything.
The didn't send in sales tax information correctly. Had to bug them about it. They also didn't fill out the title transfer correctly, now we have to send them an affidavit of Correction. Also, we bought the van knowing it had 2 minor problems and were okay with that, but then there turned out to be like 7 problems, not 2.
Greg is awesome!!!!! He’s saved my car many times and I can’t thank him enough…. Very honest and definitely fair prices! I highly received Greg….. thanks Greg for all you do :)