Stopped by to see if they replace windshields. Answer yes. Russ said he would check with his windshield supplier and let me know price. Didn't call me. No call had to call to see if he had answer. Gave me the price and said he could do it the next day. I explained I would need ride home as I am a widow so don't have someone to help me drop car off. Russ said he could work with that and would get back with me on a time the windshield would be delivered so I could bring vehicle in close to that time. No call. Waited to hear the next day until after noon. Called Russ was at lunch and the employee took my number to have Russ call me. No call. Called again after 4:00 Russ ask if it could be done the next day. Ask me to just drop it off again I explained my situation. He seemed irritated with me. I told him do you just not want my business? After a pause he said yes he didn't want my business. Now after 3 days I have to find someone else. Interstate glass company in Manhattan set me up an appointment for early the next day no problems with them. Will not recommend RC