AutoZone Auto Parts
Auto body shop in Fort Leavenworth, Kansas
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All of the employees are very helpful, every time I go into the store.
Reply from the business:
May 24, 2023Thank you for the great review, Richard! We know we have the best crew around and we take great pride in our customer service. Thank you for trusting AutoZone, and for sharing this experience.
Needed a headlight replaced. The store employee changed it for me.
Reply from the business:
May 24, 2023We're glad you had a great experience with our team, Martha! You can always count on us to help you out with your automotive needs. Thank you for trusting AutoZone!
Reply from the business:
May 24, 2023We're sorry we didn't meet your expectations, Butch. We'd appreciate it if you emailed us at customer.reviews@autozone.com so we can learn more about your experience and get back on track. We hold ourselves to the highest standards of customer service and hope we can take care of your automotive needs in the future.
Everything in stock
Reply from the business:
May 24, 2023We're glad we've got you covered, Bryan! You can always count on us to help you out with your automotive needs whenever you need us. Thank you for trusting AutoZone!
Reply from the business:
May 24, 2023Hi, thank you for shopping at AutoZone. We'd like to know where we fell short and we'd appreciate if you emailed us at customer.reviews@autozone.com. We appreciate your feedback and hope you check us out again.
Oh my gosh!!!! Jeremy, THANK YOU for putting my headlight in for me today!!! I typically would have driven several hours away to have it replaced by my usual auto body shop. It took Jeremy less than a minute to replace it and I was on my way!!! Great service, great prices, great guy!!!!
Reply from the business:
May 24, 2023Thank you for the shout out, Suzanne! We love to hear about our fantastic crew and their hard work. We want to make sure we're providing you with excellent customer service. We look forward to helping you again.
Good customer service
Reply from the business:
May 24, 2023Thanks for the great feedback, Collin! Our goal is to provide the best customer experience for every driver out there. Thank you for choosing AutoZone. We hope to see you again soon.
Check engine light came on in my SUV. Took it to Leavenworth Auto Zone for diagnostic service. Jeremy Henson was great, quickly checked it and gave me printout. Great customer service!
Reply from the business:
May 24, 2023Thanks for the great feedback, Mary! We love hearing about our great team. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. Thanks for trusting AutoZone!
Just rude no help from when I first came in the door and yes I’m the only black I’m the store
Reply from the business:
May 24, 2023Hello Demetruis, we don't tolerate any sort of discrimination. Every customer should be treated with dignity and respect. We are forwarding your review to the appropriate team to investigate. Please reach out to us at customer.reviews@autozone.com so we can follow up with you. We hope you give us another chance to win back your trust.