Lewis Collision Center of Dodge City
Auto body shop in Fort Dodge, Kansas
Write a Review
0
0 Reviews
Had to rent a car at Hertz located in this business. All of the staff are very friendly.
Reply from the business:
May 22, 2024Hey Mike, Thanks for stopping by and taking the time to share your experience! We're thrilled to hear that you found our staff friendly. We always aim to make things as smooth and pleasant as possible for our customers. Hope to see you again soon, whether it’s for another rental or any other car needs you might have! Best, The Team at Hertz
We wiLL see how satisfying I wiLL be! Just made a service caLL for ApriL 2nd. Happy Lent day 2024
Reply from the business:
Apr 24, 2024Hey Gregory, Thanks for taking the time to leave a review for Lewis Collision Center. We appreciate your feedback and are glad to hear that you have scheduled a service call for April 2nd. We hope to make your experience with us as satisfying as possible. See you soon. Best, Lewis Collision Center of Dodge City
Just wanted to give a huge shout out to Oscar and Fred. They both did a great job with helping us out! We went around town shopping other body shops but didn’t receive half the service that these two gave us!! Thank you Oscar and Fred!!
Reply from the business:
Jun 24, 2023Dear Gustavo, Thank you for your kind words about Oscar and Fred! We are so glad to hear that they provided you with excellent service. We strive to provide the best customer service possible, and it's wonderful to hear that Oscar and Fred went above and beyond to make sure you were taken care of. We appreciate your business! Sincerely, Lewis Collision Center
Incredible service and quality workmanship. I find almost wishing for some more hail damage so I can return.
Reply from the business:
May 24, 2023Thank you for your kind words, Lloyd! We're so happy to hear that you've had a great experience with Lewis. We pride ourselves on providing quality workmanship and excellent customer service, so it's great to know we're succeeding in those areas. We hope you'll contact us again if you ever need our services in the future. Thank you for your business!
Do not take your vehicle here! Waste of money! My son took his vehicle for a collision repair after a deer jumped in front of his truck, they took a while with the vehicle sent all these invoices of parts that were suppose to be fixed after months of having it in their possession they said it was finally ready and running like a beauty, my son took time off of work to go pick up his truck, 4 DAYS after he picked it up the condenser fell hitting and causing the fan and other parts to fall off while on his way to work! When I called they said the part that fell they did not fix when it’s on the invoices they sent for payment to my insurance company! We had to take it somewhere else to get fixed! When I called their receptionist said Ben which is the manager in charge of the collision department was not there when I could clearly hear him in the back ground! After going back and forth with them, Ben said we could take the vehicle back but he’d have to file another insurance which I didn’t understand for what?!? When they had already received payment! This place is a fraud and unprofessional!
Reply from the business:
May 24, 2023Dear Angie, After speaking with our team regarding this situation, we must stand behind their efforts to provide you with the best service possible. It's unfortunate that we run into issues with insurance companies and lack of transparency. Our team did reach out and offer to help resolve any issues following your departure a couple months ago and we felt that this was resolved on our end according to you. If you want to discuss further, please give us a call.
I don't know about this place Read bad reviews from here
Reply from the business:
May 24, 2023Michael - We're sorry to hear that our reviews did not meet your expectations. Can you elaborate on what specifically didn't work for you? We would love to help where we can and make sure your experience is better next time. We stand behind our work and guarantee 100% customer satisfaction.