
Affordable Street Rods
Auto body shop in Elbing, Kansas
0
0 Reviews
Ordered bear claw door latches for my 1955 f100 came on time great place to buy parts everyone was great to work with will be buying all my parts from them
Reply from the business:
Aug 24, 2023Thank you for the kind words. We appreciate your business!
Great people to deal with and fast shipping! Thank You!
Thank you guys for my ac system. Can’t wait for summer nights now.
Reply from the business:
May 24, 2023It was our pleasure. We are ready for cruising weather as well.
As a small time business owner myself, I know exactly how important great customer service is to potential clients. I called and Annette was absolutely phenomenal. She was courteous, knowledgeable and went out of her way to verify the part I wanted was in fact in stock. Antique Autoworks in Bates City, MO will absolutely be utilizing this company again! Thank you
Reply from the business:
May 24, 2023Thank you, John, for your kind words. We strive to offer this customer service to all.
I want to preface this review by saying WOW! In a world where customer service is stated to be a priority and is demonstrated it is not, Affordable street rods is a cut against the grain. They were FANTASTIC. I dealt with a gentleman named Travis (I'm bad with names but I believe this accurate) all 4 times I called getting my order squared away (try doing that with a big box retailer) Affordable street rods was the only retailer to have the part (hdx-88c-pu-k) I was searching for IN STOCK (I inquired with 17 retailers before stumbling upon them) My experience was a breath of fresh air. Upon originally calling Travis, I inquired about the part they showed in stock (I was hesitant knowing that everyone was showing them but truly they were 20-24 week orders that they placed for me) they had it in stock (I learned they keep a fairly accurate live inventory). I didn't originally want the black face, I was set on the silver. Travis personally called to ask dakota digital when their order for one was coming and offered for me to buy the one they had on the way (under one week lead time since they had one coming in) so I decided to hold it. After going back and fourth on colors all night, mocking up printed photos in the truck and inquirng with people around me I decided the black was a better route... I was able to call Travis back, explain my situation and without hesitation or any further effort on my end, he altered my order and shipped that cluster to me same day. The packaged arrived at my door 3 days later. Needless to say I will be giving my business to Affordable Street Rods in the future and I would suggest them to anyone! Thank you ASR team this experience was a pleasure.
Reply from the business:
May 24, 2023Thank you for your kind words. We appreciate your business and the review. It is our goal to have excellent customer service.
Great service. They had the part in stock. Shipped same day. Thanks. Cheers, Bud