
Bret's Autoworks Gardner
Auto body shop in Edgerton, Kansas
0
0 Reviews
I normally do the maintenance on all of our vehicles. But have been super busy and my daughter needed her oil changed ASAP before a road trip. She works in Gardner. Brett’s was able to get her in right away and take care of it. Lots of shops will try to take advantage of a young lady. But they were professional and treated her great. The video they sent to her of her inspection was very helpful with me to know what is going on with her vehicle as she has only had it about a year.
Reply from the business:
Dec 25, 2023Rick, So glad we could help with the oil change on your daughter's car before her road trip. Always here to help you when your schedule is too full.
First time customer here at Bret's, auto service and wow what a fantastic experience! Tracy was friendly, knowledgeable and professional. The communication back-and-forth was excellent. The video that they sent was so helpful when making a decision about what repairs I wanted to prioritize. I Will definitely be back highly recommend!
Reply from the business:
Nov 25, 2023Stacey, Thank you for choosing Bret's Autoworks Gardner! We are so happy to have you as a new customer, and truly appreciate you taking time to share your experience with others. Thank you for the recommendation!
While I lucked out and didn’t end up bringing my car in, Bret’s Autoworks explained to me over the phone the issue I was having and that I did not have to bring my vehicle in for the issue my car was having. Jeep had previously quoted me a huge bill for a minor service that ended up not needed to be done. I appreciate their honesty and when the time comes my vehicle does need service, I will be taking it straight to Bret’s!
Reply from the business:
Nov 25, 2023Caroline, Thank you! We do know honesty is the best policy. Glad we could answer your quesitons, and save you repairs.
Very timely and efficient..this was my first visit....I love the fact that it is a Christian environment....I plan on being a repeat customer...GOD BLESS!!!
Reply from the business:
Nov 25, 2023Sheldon, Welcome. Glad to hear your first visit to Bret's Autoworks has made you a loyal customer. We love the environment too!
Couldn't be more happy with the service I received with my Lexus at Bret's. They were organized, reasonably priced, and extremely courtious. Since I am fairly new to Gardner I feel fortunate to find such a good source of automotive assistance that I can dependon on in the future. Carol
Reply from the business:
Nov 25, 2023Carol, First Welcome to Gardner! We love our community. Glad we could help with your Lexus, and appreciate the time you took to share your Brets Autoworks Gardner experience with others.
These guys have great communication tools that help me understand any work they suggest. I know the work is going to be done right. They are top notch.
Reply from the business:
Oct 25, 2023Chris, Thanks much for mentioning our unique communication, the video a technician took so you can see what they see, a transparent approach to auto repair.
It is very rare these days to experience great service. But that was my experience with Bret's. I had a complicated situation that Tracey and the team at Bret's handled with patience and honesty. I was consistently updated throughout the process and was charged what I was quoted upfront. I will be going to Bret's for any future auto mechanical needs!
Reply from the business:
Nov 25, 2023Kenny, Stop by any time! We appreciate the shout out to Tracy and our amazing team at Bret's Autoworks Gardner.
I had a cylinder 4 misfire code and knew it was probably the fuel injection in my 99 Tahoe. Eric properly diagnosed the problem and sent me a video detailing the issue and the solution. The gaskets that came with the new parts did not fit properly, so a new set was ordered and installed. They made sure my vehicle was running smooth and efficient. Tracy kept me informed on the repairs and they even ate the cost of the extra gaskets to keep me within the original quoted repair costs. I will bring my other vehicles back to Bret's from now on. They provided great service and exceeded expectations!
Reply from the business:
Nov 25, 2023Jeremy, We are so happy we could get the repairs made for you meeting your timeline and budget! Thanks much for sharing your Bret's Autoworks experience with others.
State of the art equipment,Certified mechanics! If you want your investment maintained or repaired Brets is your place.
Reply from the business:
Nov 25, 2023Aaron, Thank you!
They are definitely first class, in knowledge and customer service. I've had 2 vehicles in for serious work and definitely satisfied. Would recommend to anyone.
Reply from the business:
Dec 25, 2023Greg, Glad we could help with two of your vehicles. Thank you for the kind words and recommendation.