ICS was very easy to work with from start to finish. Although they did not get an opportunity to repair our car due to insurance totaling it, James and his team answered every question we had and were very thorough about what the entire repair process would look like. They also handled every aspect of correspondence with our insurance company. Our experience with them could not have been any better. The facility they run is very, very detail oriented.
Reply from the business:
Feb 25, 2024Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with us, even though we didn't get the chance to work our magic on your car this time. It's great to know that James and the team were able to provide you with thorough answers and handle the insurance correspondence smoothly. We pride ourselves on our attention to detail, so we're glad that you noticed and appreciated it. We hope that you've found a great new replacement vehicle, but if you ever need our services in the future, we'll be more than happy to assist you. Thank you once again for choosing ICS and for your wonderful feedback. We wish you safe and happy driving ahead! #safeandproperrepairs