Mobile Car Care
Auto body shop in Chapman, Kansas
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Reply from the business:
May 25, 2023Thank you Harold.
Jesse has a vast knowledge of his trade and a great attitude. God rest his soul.
Reply from the business:
May 25, 2023Thank you Anna, we appreciate you!
Reply from the business:
May 25, 2023Thank you, Crazi Ness94!
Reply from the business:
May 25, 2023Thank you John, we appreciate you.
The absolute friendliest staff and best customer service I’ve ever had in the shop
Reply from the business:
May 25, 2023Thank you for your kind words Amber! We appreciate you.
Terrible. Called multiple days in advance to set up a time. Called the day prior and the day planned to confirm the appointment. And got no showed. Tried calling back after nobody showed up and got no answer. Can’t rely on them, I suggest utilizing another mechanics shop. Otherwise you will sit around all day, miss work and still have a car that won’t work.
Reply from the business:
May 25, 2023Thank you Lagina, we appreciate you.
Reply from the business:
May 25, 2023Thank you Steffene Harris!
Reply from the business:
May 25, 2023Thank you Blacc Spade!
Mobile Car Care Responder: Mr. Zach Dean, We are sorry to hear of this unfortunate customer experience. Moreover, we deem customer service to be our highest priority because of the legacy that was laid for decades, and we understand how frustrating this must have been for you. We value our customers' time, and this should not have happened. Being the Customer Service Director for the company, I will relay this message to the appropriate management personnel department to ensure something like this never takes place again. Again, I truly appreciate you making us aware of your undesirable experience. We strive to provide excellent customer service in a timely manner, and I apologize for the inconvenience this has caused. Please let us know if you have any additional questions, concerns, or comments. Warm Regards, C. Dexter Barnes Human Resources - Customer Service Director