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G & L Tire & Automotive Inc

Auto body shop in Catharine, Kansas

4.5
StarStarStarStarHalf Star
6 Reviews and Ratings
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Sara Sharpe

Mar 25, 2024

StarStarStarStarStar

Always professional and does a great job for me! I could not be happier with my new tires and alignment you made my long trip exceptionally smooth cruising! Thank you!

Reply from the business:

Mar 25, 2024

Thank you Sara!

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M K

Oct 25, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Go elsewhere, there are other great tire shops in town. G&L damaged my spare cover then would not even refund the 25.00 I'd paid for a repair. See pics. I'd gone in because my front tire seemed to have a slow.leak. Allan said it had worn unevenly and they'd put the spare on. He said the spare had some checking and to 'watch it'. They didn't have a tire replacement. I went to Kansasland who inspected the spare that was now on the front and said I could drive it a week until they got me tires. They also checked the other tires and found 2 were low on air (apparently G&L will only look at the tire you're paying them to inspect). Kansasland was friendly, professional and very helpful. I went to the grocery store, but when I opened the trunk, I found items were strewn around, including a box I had oil products in - thrown on its side, which may have leaked, if any of the tops weren't on properly. We put the groceries in the back seat and headed home, phoned Allan and stated we were disappointed in their service and wouldn't be back. He said he'd talk to his guy. When we got home, we opened the trunk and took the strewn items out so we could straighten the mat, which was all disheveled. When we did so, we found our spare cover had been broken. The spare was improperly installed causing it to sit unevenly! See pic 1 We took everything out, reinstalled it, (pic 2,)where it now sits flat again. Then called Allen. His immediate response? What do you want me to do about it?? I stated I expected him to stand behind his work. He said that I had only spent 25.00. I responded that the cost of repairs should have no bearing on the cost of damages done by his worker. Then he said in 28 years I'd never been in there. Actually, I'd had tires rotated there once, but aren't we talking about what you'd damaged this time? He then said he'd done me a favor taking the tire off. Hmmm... I did pay for services. Anyway, I don't give negative reviews. However, theirs was such utter disregard for someone's property - the things in the trunk flung about, and the install of the tire thrown into the spare compartment, causing damage -- I felt others should be warned! This shop does not respect person's property. If you're the unlucky one whose car is damaged due to their neglect and disregard, you're out of luck!

Reply from the business:

Oct 25, 2023

This guy just wanted something for free. His car was a 1998 with 250k miles and had steel cords coming out of the tire. He wasn’t happy we couldn’t repair the tire so after explaining to him we didn’t have a replacement, his attitude changed. I offered to price a replacement that I would have Monday, but I was told no because he would be out of town Monday. Also offered something cold to drink for free, but his attitude was childish. Can’t please all the people even when we go out of our way.

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Michael Mills

Sep 25, 2023

StarStarStarStarStar

They take great care of our tires.

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Chris Rahe

Sep 25, 2023

StarStarStarStarStar

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Laura Dunn

Jun 25, 2023

StarStarStarStarStar

Recommend them 110%

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Hank McVeigh

May 25, 2023

StarStarStarStarStar

These guys are great! They took great care of me.

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