The staff looked at me like I was speaking Swahili when i asked for an oil change. Plenty of cars in the lot but it didn't match the 3 people seen in the shop. It is further back from the road. Easy to miss.
Reply from the business:
Jun 24, 2023I am sorry that you felt that way upon visiting our shop. We strive to ensure our customers' satisfaction. As we are a small family shop we do not always have the ability to take care of drop in customers. Friday afternoons are one of our busiest times. We told you we would not be able to get to your car that day but you were welcome to return a different day when we could complete the service. I am sorry we were unable to accommodate the service on your car when you dropped in. We would be more than happy to schedule a service in the future.