It was cold and misty on Friday evening approx. 5pm. I was headed to supper with my 82-year-old mom, (2) five-year-old nieces and 3-year-old nephew. I heard a thumping sound and stopped to learn I had run over a big screw. I had purchased my tires with road hazard at NTB, but they had closed in Wichita. I called the nearest Big O’ Tire and they advised I could drive 90 minutes to Oklahoma, and they would fix it under warranty. I was frustrated and worried that I wouldn’t be able to get my tire fixed on a Friday evening. I was on my way to the tire shop I knew of when I looked up and saw Express Auto on North Woodlawn. Jon Doak (store manager) and Rose were at the front desk. I told them my situation and Jon said “we’ll get you taken care of and asked for my keys.” I told him I had 3 little ones in car seats and my mom in the car. He walked outside helped me get everyone out, took my car into the shop and went to work. We got inside and Rose helped me get the kids entertained. She gave them snacks, crayons and pictures to color. In about 15 minutes Jon returned with my keys and said we were ready to go and showed me the screw he had removed from my tire. I asked how much? He said nothing. Go enjoy your supper. I couldn’t believe it. Both Jon and Rose went over and above to relieve my stress, entertain the kids and get my tire repaired. Thanks to them we made our dinner reservation. If you need repair work, I highly recommend you go visit Jon and his team at Express Auto. If I’m in Wichita and need service, they will be my first stop. They are very nice, compassionate and do great work. I can’t thank them enough for helping me and my family and for turning a very stressful situation into a very enjoyable evening and weekend. Thank you to Jon, Rose and his entire team. There are still good people in this world. People willing to go the extra mile to help someone in need. Two of those people are Jon and Rose. Elane