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Frank E Smiles Auto Repair

Auto body shop in Baldwin City, Kansas

5
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13 Reviews and Ratings
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melissa smothers

May 3, 2024

StarStarStarStarStar

Reply from the business:

May 3, 2024

Thank you Melissa. I appreciate the review.

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David Harrison

Mar 24, 2024

StarStarStarStarStar

I have had my car to frank multiple times. His service, professionalism and care for customers are exceptional.

Reply from the business:

Mar 24, 2024

Thanks for the review.

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Cheyenne Cook

Mar 24, 2024

StarStarStarStarStar

I was in the market for a cash car and was very nervous about the condition of a used vehicle that's 14 years old. I came across a Facebook post where someone was looking for the best mechanic in Lawrence and Frank E Smiles was highly recommended from several people. Man, Frank did not disappoint. He did a thorough diagnostic for me, was very honest, and put recommended updates in order of importance. That is exactly what I needed. I will recommend him to everyone I know! Thank you Frank E Smiles, you are much appreciated.

Reply from the business:

Mar 24, 2024

Thanks for the very kind review. I look forward to helping you keep that car running great as long as possible.

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Terri Chester

Mar 24, 2024

StarStarStarStarStar

I bought a used vehicle and wasn't sure about the brakes and over all condition of the vehicle. Frank got me in right away and addressed my concerns. Frank has restored my faith in humanity. He's honest, fair and I'll be taking my vehicle back for maintenance and any additional issues that may arise. As a single female, so often we are taken advantage of. I am so grateful to have found Frank E Smiles . Thank you Frank!

Reply from the business:

Mar 24, 2024

Thank you Terri. I appreciate the review and look forward to serving you in the future.

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Mandy Wright

Feb 24, 2024

StarStarStarStarStar

Frank is the only mechanic I call when I need any car repairs. Seriously.

Reply from the business:

Feb 24, 2024

Thank you Mandy. I appreciate you leaving a kind review and will do my best to live up to it.

Google
Katie Christy

Jan 24, 2024

StarStarStarStarStar

Frank is awesome! He got me in the same day to take a look at my car when everyone else was booked which I really appreciated. Due to the cold weather it didn’t actually need any work on it, but he was very knowledgable and honest when explaining everything to me. I will definitely be back if my car has any other troubles! Thank you Frank : )

Reply from the business:

Jan 24, 2024

Thanks for the review Katie. It was nice meeting you and I wish you continued good luck with your car..

Google
Mandy J Wright

Sep 24, 2023

StarStarStarStarStar

Best in town, hands down!!

Reply from the business:

Sep 24, 2023

Thanks Mandy. I truly appreciate the compliment.

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Jane Ahearn Walters

Jun 24, 2023

StarStarStarStarStar

Frank is an excellent mechanic with a big heart! Very down to earth! Did an awesome job on my car!

Reply from the business:

Sep 24, 2023

Much appreciated.

Google
Angela Reed

Jun 24, 2023

StarStarStarStarStar

Frank is a knowledgeable, dedicated and compassionate person. He inspected my car for free when I was in a tight spot financially. Not only that, he found out what was making my car shake on the highway and was able to fix it that day! I plan on bringing my car to him from now on. Also his dog and wife are great too!

Reply from the business:

Jun 24, 2023

Thanks for the feedback. It was nice meeting you and we hope to see you back.

Google
Allison Hunt

May 24, 2023

StarStarStarStarStar

Update years later: still 100% true. Frank is such a kind, flexible, and honest person to work with. Despite having a fair amount of car knowledge, I don't even like to walk into the auto parts store without my husband, due to how condescending most men are towards women about cars. Frank never makes you feel that way, speaks to you like a real human, and explain things just right. He'll break down for you what needs to be fixed now, what can wait a bit, and what isn't necessary. You'll never feel pressured into a purchase. My car started making a scary noise on a Thursday morning, I was able to stop by that evening to get a quick diagnosis and quote, get scheduled for Saturday, and was driving again Saturday evening. All for at least half the price of anywhere else in town. I tell everyone I know about how great the service is. Give Frank a shot, you won't regret it!

Reply from the business:

May 24, 2020

Thanks again Allison, I appreciate the review more than you will ever and will continue to try and live up to it.

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