O'Bryan Auto Repair & Tires

Auto body shop in Arma, Kansas

4
StarStarStarStarEmpty Star
40 Reviews and Ratings
Write a Review

0

0 Reviews

5
0
4
0
3
0
2
0
1
0
0
0
Clear Search
Google
A Google User

May 18, 2024

StarStarStarStarStar

My last repair shop ended up just doing a bunch of work and when I come to pick it up wanted $800 and they didn’t even call me.

Google
Tambree Davis

May 4, 2024

StarStarStarEmpty StarEmpty Star

Came in for an oil change, with an appointment at 11, still here 2 hours later. Then they try to say I need a GDI that cost 152 dollars. Also, every customer that has been in here in the 2 hours I’ve been here has been charged or suggested additional expenses/services. *I originally gave them a one star. I had left O'Bryan's very unsatisfied. The following day I got a personal phone call from Sean. He refunded my money and thoroughly talked through the experience I had and genuinely wanted to correct the situation. If you are unsatified with the services, speak up, they are looking to improve their buisness.

Reply from the business:

May 4, 2024

Tambree, thank you for taking my call, I know your time is valuable and thank you for your patience and giving me the opportunity to make this right with you.

Google
Melissa “Melzbzy” Britt

May 4, 2024

StarStarStarStarStar

Wonderful people! Got my car running smooth again! Flushed oil and got the shuddering in the motor to stop. Runs great now and even improved the gas mileage. Great place to take your auto!

Reply from the business:

May 4, 2024

Melissa thank you so much for your kind review and we really appreciate being able to help you and look forward to servicing your vehicles in the future

Google
CRACK HN

Apr 27, 2024

StarStarStarStarStar

Para la comunidad hispana les recomiendo este taller es un excelente servicio y ellos pueden arreglar cualquier problema, son honestos y muy profesionales 👍🏻.

Reply from the business:

Apr 27, 2024

Thank you so much for your glowing review, we work really hard to provide you the best experience possible!

Google
Carmen Peña

Apr 27, 2024

StarStarStarStarStar

Best mechanic shop in Pittsburg ks to get your car fix.

Reply from the business:

Apr 27, 2024

Carmen, thank you so much for your trust in us, we really enjoy maintaining your 2015 Tahoe and look forward to serving you in the future!

Google
Roger Morton

Apr 27, 2024

StarStarStarStarStar

Very friendly customer service! They were fast and took good care of my vehicle.

Reply from the business:

May 4, 2024

Roger it was our please to service your vehicle and we look forward to helping you in the future

Google
Ice Zyther

Apr 25, 2024

StarStarStarStarEmpty Star

Update 3: the owner has reached out to me and we’ll well past above and beyond in trying to make up for the incident. He accepted responsibility for his employees actions, apologized, and offered to try and fix the issue. Long story short, while the events that triggered my 1 star review sucked, the owner has turned this into a 5 star experience. This averages to a 4-star review! Update 2: response to owners claim in the reply: it was the owner that told me everything was fine. He went so far as to claim his truck did the same thing and that I shouldn't worry about it. Thank God I did worry about it though; the problem was with a part of the breaking system. Their lack of caring and concern could have led to a terrible accident. Update: the problem they fixed came back! I took my car back in and they told me the new issue wasn’t related to the old issue. Got a second opinion: the second mechanic pulled out the part they fixed to find it had a “ripped diaphragm” and was in fact defective. Review changed to 1* based on a lack of ownership of the problem and trying to gas light me by saying, “all cars make that noise.” Either they aren’t experts or they are liars, either way I’d never go back. —previous Review: 5*, Offered a fast reliable repair at a reasonable price.

Reply from the business:

Apr 25, 2024

Update: Ice, Thank you so much for taking my call the other day and for being willing to work with us on this matter. I am very happy we were able to turn this into a positive experience and look forward to serving you in the future. - Sean Initial Response: I am so sorry you were treated this way. This is not what I stand for either. If you please call or text me ASAP 620-670-8051 to let me know your name so that I can investigate this and reprimand who did this to you. - Sean O'Bryan

Google
Sheldon Morris

Apr 25, 2024

StarStarStarStarStar

Went in for an oil change and they checked over the whole vehicle for us without chargin us except for our oil change all for $40. And had my other vehicle lookin GREAT after the repairs they had to do. Great people and amazin work. The best automotive shop I've been to. Definitely recommend them for anything. Thank y'all very much for the assistance.

Reply from the business:

May 25, 2023

That's awesome, We appreciate you bringing in your 2010 Cadillac for an oil change! As always it's a pleasure to serve you! Stop by anytime at 2501 North Broadway or give us a call at 620-670-2270 to schedule your next maintenance!

Google
Zachary Webb

Apr 25, 2024

StarStarStarStarStar

They put a new rack and pinion in alignment was free with a 3 yr 36,000 mile warranty. Great work very helpful and gave me a loaner car for me to get to work. I will take all my work there.

Reply from the business:

Apr 25, 2024

Zachary, thank you so much for bringing in your 2015 Chevrolet for service and repairs, I noticed this is your 4th visit to us in maintaining multiple different cars, again thank you so much

Google
Woodrow May

Apr 25, 2024

StarStarStarStarStar

I got a ticket in town for a headlight burned out and was able to get in quickly to get it replaced and I also got an oil change while I was there. I’d had my daughter taking the car to another shop and they were charging $100 for an oil change And they couldn’t even replace the headlight bulb. I called O’Bryan in Pittsburgh and they were able to get me in the same day two new headlight bulbs and an oil change for under $100!

Reply from the business:

Apr 25, 2024

Woodrow, thank you for having your daughter bring in the car why she is here for college. We look forward to serving you and helping her with anything automotive!